At Coal Studios (“we,” “our,” or “us”), we take your privacy seriously and are committed to keeping your personal information safe, secure, and respected—just like we do with our creative process.

This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website, services, and creative offerings.

What We Collect:

When you interact with Coal Studios, we may collect the following types of information:

Personal Information:

Your name, email address, phone number, social media handles, or anything else you voluntarily share through forms, emails, or inquiries.

Usage Data:

We keep tabs (in a non-creepy way) on how you use our site—like IP address, browser type, pages viewed, and time spent—so we can make your experience smoother and more intuitive.

Cookies & Tracking:

Yep, we use cookies. Not the chocolate chip kind, unfortunately. These small data files help us analyze traffic, personalize your experience, and deliver better content.

How We Use It:

We use your information to:

Respond to your queries and provide support

Improve our website, services, and creative experience

Send you updates, newsletters, or promotional content (only if you’ve said yes, pinky promise)

Fulfill legal obligations if required

Who We Share It With

We don’t sell or rent your data. Ever.

But we might share it with:

Trusted Service Providers who help us run the show—like website hosting, email platforms, or project tools

Legal Authorities, only when absolutely necessary (like if we’re legally required or protecting our rights)

Your Rights:

You have control over your data. You can:

Access the personal info we have on you

Correct inaccurate or incomplete information

Unsubscribe from marketing content anytime

Request we delete your information (unless we need to hold onto it for legal reasons)

Want to make a request? Drop us an email at [Insert Contact Email].

Security:

We take strong measures to safeguard your data from unauthorized access or misuse. Still, no online system is 100% hack-proof. If something ever slips, we’ll handle it transparently and swiftly.

Third-Party Links:

Our website might link to other platforms or creatives we love. But once you’re off our site, their privacy practices are out of our hands—so be sure to check their policies.

Policy Updates:

We may update this Privacy Policy from time to time (because the internet evolves, and so do we). When we do, we’ll update the “Effective Date” and encourage you to check back for the latest.

Got questions or concerns? Want us to delete your info or send you a digital hug?

Email us at preet@coalstudios.co — we’re here for you.